Privacy policy
Privacy Policy
Last updated: May 28, 2026
RAVEN operates this website and store, including all related information, content, features, tools, products, and services (the “Services”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information:
Contact Information
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Full name
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Shipping address
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Billing address
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Email address
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Phone number
Payment Information
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Payment method details
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Billing information
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Transaction confirmations
Payment information is processed securely through trusted payment providers. We do not store full credit card information on our servers.
Account Information
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Login credentials
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Preferences
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Account settings
Order Information
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Products viewed
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Cart activity
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Purchase history
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Returns or exchanges
Device & Usage Information
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IP address
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Browser type
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Device information
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Website activity and interaction
How We Collect Information
We collect information:
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Directly from you when placing orders or contacting support
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Automatically through cookies and analytics technologies
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From payment processors and service providers
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From advertising and marketing partners when permitted by law
How We Use Your Information
We use your personal information to:
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Process and deliver orders
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Provide customer support
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Process payments and refunds
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Improve website performance and user experience
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Prevent fraud and unauthorized transactions
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Send order updates and important account notifications
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Provide marketing communications where permitted
Marketing Communications
We may send promotional emails regarding products, offers, and updates.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Sharing of Information
We may share limited personal information with trusted third parties including:
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Payment processors
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Shipping carriers
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Shopify
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Analytics providers
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Customer support platforms
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Fraud prevention services
We do not sell your personal information.
Shopify Services
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and services.
Your information may be processed by Shopify according to Shopify’s own privacy practices.
Learn more about Shopify privacy practices at:
https://www.shopify.com/legal/privacy
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website functionality
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Remember user preferences
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Analyze traffic and performance
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Personalize shopping experiences
You may disable cookies through your browser settings.
Data Security
We use reasonable security measures designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Withdraw marketing consent
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Request a copy of your data
To exercise these rights, contact us at:
Children's Privacy
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred and processed outside your country of residence, including by trusted service providers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on this page.
Contact Information
If you have questions about this Privacy Policy or your personal information, contact us at:
RAVEN
Fast Shipping
Secure Payments
24/7 Customer Support
Customer Satisfaction Guaranteed
Contact Email: Contact@shoptraven.com